BUILD YOUR MOMENTUM
AND Transform Your Business into a Customer-Focused Growth Machine
A transformative journey for small to medium-sized business owners who want to build their reputation to grow a profitable business
Your transformation journey will lead to:
- Build a high-impact, high-profit business
- Fall in love with every part of your business
- Become a leader in your industry
- Attract and retain high-performing talented individuals
- Become a trusted brand
- Turn one-off customers into raving fans that keep coming back over, and over and over again
The Foundations Are Set… Now Let’s Deep Dive
Congratulations!
You’ve completed the Altitude Summit Strategy Day and laid the groundwork for your business’s
success.
Now it’s time to deep dive into the key components of creating a customer-focused business with a sustainable future.
Over the next 12 months, I’ll help you align your processes, culture, and communication with your customers’ needs and goals.
Who Is This Program For?
If you prioritise customer-centric principles and are looking for a long-term solution to align your processes, culture, and communication, then my program is the perfect fit for you.
I understand that low customer satisfaction, complaints, retention, and stagnant growth can be frustrating obstacles to overcome. However, I believe that investing in employee training and development to cultivate a positive work culture is one of the keys to success.
Join me in creating happy employees that will ultimately lead to happy customers and watch your business thrive.
Benefits of the Program
- build a customer-centric business that results in higher satisfaction, loyalty, and repeat business.
- Elevate sales
- Enhance your reputation
- Pro-actively manage your business risk
- Boost staff morale
What you will learn
Culture and leadership
Strategic Communication Framework for Effective Customer Engagement
Create Customer Advocacy through Complaints Management
3 Quarterly planning sessions to set the 90 day plans and goals
1 Annual Strategic planning- private
About me:
I’ve spent over a decade focusing on growth, optimisation, and customer experience design in business. I helps organisations and SMEs become customer-centric by equipping them with the tools to create profitable sustainable businesses.
Join the momentum revolution…
$997 (12 month commitment)
- Monthly content is delivered straight to your mailbox
- Monthly Momentum Master Meetings
- 3 Quarterly planning sessions
- 1 private annual strategy session
- 12 Momentum Master Mindset Modules
