Amplify with Purpose

The CX Compass

Guiding You to a Profitable Business You Can Be Proud of!

Create Experiences Your Customers Rave about.

Do you want a business that aligns with your values and exceeds your customers' expectations?

Do you dream of effortlessly aligning your business strategy with the ever-evolving needs of your customers, and achieving unparalleled success in your industry?

Do you aspire to deliver exceptional customer experiences but find that inefficient processes are holding you back?

Would you like to effortlessly create a customer-centric culture in your business?

The CX Compass Program

Discover the Path to Excellence:

After understanding these common challenges, it's clear that finding the right direction in business isn't just important—it's essential. That's where the CX Compass Program steps in, offering a tailored, comprehensive solution to guide you through these turbulent waters.

Your Journey to Business Excellence Starts Here

Embark on this transformative journey with the CX Compass Program. Every step is designed with your unique challenges in mind, guiding you towards a future where your business doesn't just meet expectations but sets new standards in customer experience.
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How it works

8 Transformational Weekly Sessions

Weekly themes; from aligning business strategy with customer needs to empowering employees and leadership development. Engage in interactive sessions, practical exercises, and group discussions.

Continuous Support

Access to dedicated coaches and peer feedback sessions ensures you're supported every step of the way.

Step-by-step roadmap

Develop a personalised action plan, incorporating all the insights and strategies learned to drive continual improvement in your business.

Implementation Support

Gain access to our alumni community for ongoing support, resources, and networking opportunities.

Your Path to Transformations.

The CX Compass Program is more than just a training course; it’s a transformative experience designed to make a lasting impact on your business.

With each step, you’ll gain not only knowledge but practical skills and strategies to elevate your customer experience to new heights.

Ready to Navigate Towards a Profitable Business You Can Be Proud of?

Take the first step on your journey to transforming your business.

Whether you want to refine your strategy, enhance your customer experience, or empower your team, the CX Compass Program is your guide to success.


Hi there, I’m Odette!

Hello there! I’m Odette, the heart and soul behind the CX Compass. I work with dreamers and doers – visionary business leaders, dedicated executives, and specialists who are not just chasing success but are hungry for meaning. I do this because I want to see a world where businesses thrive by being hubs of positive change, where every decision is a chance to make a difference.

You might call me a Business Alchemist, and honestly, I love that title. It’s about turning the everyday into something extraordinary, isn’t it? I hail from South Africa and now call Australia home – a journey that’s given me a kaleidoscope of experiences and perspectives. So, what does a Business Alchemist do? I take the raw, unpolished parts of businesses, churches, and individual aspirations and turn them into gold. It’s about crafting strategies that don’t just work on paper but bring about real, vibrant change. I blend my love for business growth with my skills in Six Sigma and Customer Experience, all seasoned with a dash of Consciousness Coaching. But it’s not all strategy and no heart. I’m here to be your mentor, your guide, and your biggest cheerleader. Why do I wake up every morning excited to do what I do? Because I believe in the magic of transformation. Seeing a business or an individual unlock their true potential is exhilarating.

If you believe that business can be a force for good that sees the value in marrying profit with purpose, then we’re already on the same page. My clients are those brave souls who dare to dream of a business that’s as much about impacting lives as it is about the bottom line. It’s not just about changing businesses; it’s about changing lives, crafting legacies, and building a future we can all be proud of. Let’s not just grow businesses; let’s grow lives and nurture leaders who’ll change the world.

Sign up for the CX Compass Program Today! This is an opportunity you don’t want to miss. Don’t wait until it’s too late; join now to secure your spot; spaces are limited. Join me for an unforgettable experience and participate in something extraordinary. 

CX Compass is a Fit for you if:

CX Compass is not a Fit for you if:

Monthly Plan

3 payments
$ 197 Monthly
  • Get started for $197

Once Off

1 payment
$ 497 One time payment
  • 15% Discount, One Payment

Here is what you can expect:

Interactive Journal

Take action, implement your learnings with this 12 month interactive journal.


Discover all the secrets to business, customer and employee alignment.

Strategic Business Alignment

Gain insights on aligning your business strategy with customer needs, ensuring that every decision you make contributes to your overall business goals and customer satisfaction.

Enhanced Customer Experience

Learn how to create exceptional customer experiences that not only meet but exceed expectations, leading to increased customer loyalty and advocacy.

Employee Empowerment

Discover employee empowerment strategies, creating active participants in delivering & enhancing the customer experience, boosts employee satisfaction and retention.

Practical and Actionable Tools

Equip yourself with practical tools and methodologies that can be directly applied to your business, moving beyond theory into actionable strategies.

Sustainable Business Growth

Learn to implement sustainable practices that not only grow your business but also ensure its long-term viability and success.

Leadership Development

This is front side content.

Enhance your leadership skills, focusing on clarity, accountability, and consistency, which are key to driving a customer-centric culture in your organisation.

Joining the CX Compass program means both for yourself and your business.

Join the Waitlist

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