Welcome to the CX Compass Program, a comprehensive 10-week course meticulously crafted to guide you through the intricacies of customer experience (CX) and strategic business alignment. This program is the perfect blend of practical workshops, expert insights, and real-world application, ensuring your business not only meets but exceeds customer expectations.
What You Will Learn:
- Week 1 to 9: In-depth modules covering topics such as business purpose, CX vision, customer journey mapping, employee empowerment, leadership for CX excellence, and more.
- Actionable Strategies: Equip yourself with practical tools and methodologies directly applicable to your business.
- Personalised Action Plans: Develop a tailored action plan, ensuring the learning is not just conceptual but also relevant and applicable.
Key Features:
- Expert-Led Training: Learn from industry leaders with years of experience in customer experience and business strategy.
- Interactive Learning: Engage in hands-on activities, case studies, and group discussions for a dynamic learning experience.
- Networking Opportunities: Connect with a diverse group of professionals, fostering opportunities for collaboration and growth.
- Continuous Support: Access ongoing support and resources even after the program completion, ensuring long-term success and improvement.
Who Should Enroll:
- Business leaders and managers aiming to drive growth and excellence.
- Entrepreneurs looking to establish a strong, customer-centric business foundation.
- Professionals dedicated to enhancing customer experience and engagement.
- Teams within organisations striving to unify their efforts towards customer excellence.
Program Details:
- Duration: 8 Weeks
- Start Date: May 1, 2024, at 10:00 ACDT
- Format: Online
- Price: $497
Enrollment Includes:
- Comprehensive program materials and resources.
- Access to the CX Compass exclusive online community.
- ebook: From Heart to Bottom Line: Master Alignment for Business Success
- Interactive ejournal: From Heart to Bottom Line: Master Alignment for Business Success
- Action sheets: From Heart to Bottom Line: Master Alignment for Business Success
Sign Up Today: Join the CX Compass Program and steer your business toward unparalleled customer experience and strategic success. Enroll now and transform the way you do business!
