As you know, I had my refresh done today… What’s the best part of the salon visit? Mine is the head massage ☺️ @Hair_by_Helen is always fantastic, but today she had help! Thank you, Imogen! Here is the thing… As a control freak myself, I know it’s hard to let someone else step in and …
First, I want to make it clear that customer experience is not just about improving your website and making it easier for your customers to get what they want. It’s a much more holistic effort. The real power comes from its ability to change the way your customers think of you. Experiences rooted in genuine …
Customer Experience is your best competitive advantage – Rule 1 Read More »
